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Financial Counselling Victoria is a free and confidential community-based counselling service.

Our counsellors provide clients with information and advocacy on:

– Debt related legal action – Insolvency and bankruptcy
– Utility bills (gas, water, electricity) – Guarantor issues
– Phone bills – Finance contracts
– Fines – Payday lenders
– Credit cards and personal loans – Home loans

We assist with referrals to other community and government support such as legal advice, material aid, and emergency relief.


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We partner with Good Shepherd Microfinance to provide a No Interest Loan Scheme (NILS) for individuals and families on low incomes. Access safe, fair and affordable credit. Click here for information on this service.